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Business / Dokan Manage — User Guide

Sales, invoices, stock, IMEI, purchases, collecting dues, expenses and staff accounts for a mobile phone shop — step by step, with real screenshots. The red numbers on each picture match the numbered notes below it.

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📷 Screenshots show the panel in Bangla — switch the panel to English and the same buttons appear in English.

All chapters

1🚪Getting started — entering the shop sectionAfter you log in, open Business / Dokan Manage from the green card.2📊Dashboard — your shop todayToday's sales, this month's profit, stock value, money owed to you and by you — on one page.3📦Adding products — phones and accessoriesAdd new models or accessories to the list, set prices, check stock.4🗂️Categories & Brands — keeping products organisedSmartphones, chargers, power banks — grouping products makes searching and reports easier.5🤝Suppliers — who you buy fromYour supplier list, how much you owe each one, and their ledger.6🚚Buying goods — adding products to stockAdd goods bought from a supplier to stock, scan phone IMEIs, record the payment.7📱IMEI / Serial — tracking every phoneWhich IMEI sets are in the shop and which have been sold — in one list.8🏷️Printing barcode labelsBarcode/QR stickers to put on products — on A4 sheets or label rolls.9🛒New sale (POS) — making a cash memoPick the customer, scan the IMEI, add a discount, take one or more payments — then finish the sale in one tap.10🧾Invoices — view, print, editA list of every sale; print memos in POS, pad or A4 size; verify with a QR code.11💰Collecting dues — ReceivablesWhich customer owes how much, reminder SMS, and recording the payment when you receive it.12🔁Returns and exchanges — Trade-inTaking back goods you sold, swapping them for another product, and taking an old phone in exchange for a new one.13♻️Buying used phones (Used Buy)Buying an old phone from a customer — with the seller's ID, the phone's condition and an agreement.14📝Quotations — price offersGive a customer a price offer; if they agree, turn it into a sale in one tap.15💸Quick income and expensesShop rent, bills, salaries, service charges — all income and expenses outside sales in two clicks.16🏦Cash & Bank — where your money isCash, bank, bKash — how much is in each account; POS machine charges; matching cash at the end of the day.17👥Staff, commission and salaryYour staff list, sales commission calculated automatically, and a month-end salary sheet in one tap.18🔧Repair Service — job cardsTake in a customer's broken phone, assign it to a mechanic, send an SMS when it's ready, and hand it back.19📈Reports — profit and loss and every accountSales, profit, stock, IMEI, customers, staff — more than 80 reports in one place.20✉️Bulk SMS to customersSend offers, notices or due reminders to all customers or selected customers at once.21🌐Online Shop — your own websiteShow your shop's products online and take orders — with stock from the same place.22🗓️Daily routine — from opening to closing the shopWhat to do on which page in the morning, during the day and before closing — in one list.23❓Frequently asked questionsThe questions people ask most about the shop software.