Lock Rules — when a phone locks by itself

If a customer tries to tamper with an installment phone, the phone can lock by itself. Here you turn on or off which situations cause a lock.

When you change the rules, every phone picks up the new rules the next time it comes online, and follows them even without internet.

📍 Where to find it: Left menu: Lock Control → Lock Rules.

📷 Screenshots show the panel in Bangla — switch the panel to English and the same buttons appear in English.

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🔍 Tap the picture to enlarge

1. 1
   SIM removed or changed. When on, the phone locks if the SIM is taken out or a different SIM is put in.
2. 2
   Opens the factory-reset screen. When on (normal), opening the reset screen locks the phone. When off, you only get an alert.
3. 3
   Leaves the allowed area (geofence). When on, the phone locks if it goes outside the area you set.
4. 4
   Offline for too long. When on, the phone locks itself if it has no internet for longer than the hours set below.
5. 5
   While the phone is locked. What stays blocked while the phone is locked — we recommend keeping both on.
6. 6
   Save lock rules. Always tap this after making changes.