Warranty Policy
Warranty gives you peace of mind against manufacturing faults. Please read what is and isn't covered.
1. Coverage: Warranty covers manufacturing defects only, for the exact period stated on each product (for example 1 year, 6 months, or as printed on the warranty card).
2. What it includes: Faults in the device's internal hardware or firmware that are not caused by the user, such as a defective board, sensor, or battery failing under normal use.
3. Not covered: Physical damage, liquid/water damage, broken screens, bent frames, burn marks, and any accidental damage are outside warranty.
4. Voiding warranty: Warranty becomes void if the IMEI/serial is altered or unreadable, the warranty sticker is broken, the device has been opened or repaired by an unauthorized service, or non-genuine parts have been used.
5. Claim requirements: To claim, bring the product with its original invoice and warranty card. Keep a backup of your data first — we are not responsible for data loss during service.
6. Service time: Warranty service may take time depending on parts availability and, for some brands, the official brand service center's turnaround.
7. Replacement: Where repair is not possible, a replacement of the same or equivalent model may be offered at our discretion, subject to stock.