Delivery Policy
We aim to deliver your order safely and on time. Please review our delivery terms below.
1. Delivery time: Inside the city, orders are usually delivered within 1–2 working days. Outside the city, delivery takes 3–5 working days depending on the courier network.
2. Delivery charge: Charges depend on your location and the product weight, and are shown clearly at checkout before you confirm the order.
3. Order confirmation: For high-value items we may call to confirm your order and address before dispatch. Please keep your phone reachable.
4. Check before accepting: You have the right to open and check the product in front of the delivery agent. If the box seal is broken or the item looks wrong, do not accept it and inform us immediately.
5. Cash on delivery: Where available, please keep the exact amount ready. Partial advance may be required for premium or made-to-order items.
6. Failed delivery: If delivery fails due to a wrong address, an unreachable number, or repeated unavailability, re-delivery charges may apply.
7. Delays: Natural causes, strikes, or courier issues beyond our control may cause delays. We will keep you updated in such cases.